Why does Scala ask me to confirm my photos?

Photos copied from your website or Instagram may belong to someone else, like a photographer or a supplier. So before posts or emails use them, Scala asks you to confirm they're yours or you have permission to use them.

Confirm your photos

  1. Open Brand profile and find Logo, photos and videos.
  2. At the top you'll see how many photos Scala copied from your website and Instagram.
  3. If they're yours, or you have permission, tap Yes, I may use these.

You only need to do this once. Photos you upload yourself don't need confirming.

What happens until you confirm

  • Posts and emails that use the copied photos can't be approved yet. Scala tells you why when you try.
  • Approve all approves your other posts and leaves those for later.
  • Auto-publish doesn't approve them either.

Scala still drafts posts as usual, so nothing is lost while you decide.

If some photos aren't yours

Remove those photos from Logo, photos and videos (tap the bin, then Remove), then confirm the rest. If a post already uses one, open the post and tap another photo under Photo.

Only use photos you took, paid for, or have permission to use. Posting someone else's photo can get a post taken down.

Related

Didn't answer your question? Email hello@getscala.co and a person will reply within one business day.