Choose which emails Scala sends you
Open Account and use the switches under Email me about. You can turn off each kind of email Scala sends you, except account and billing emails.
The emails you can switch
- Posts to approve: when a week of posts is ready for your OK, and reminders before drafts are due.
- Alerts: when a post fails or Meta needs reconnecting.
- Monday report: what went out, what worked and what's next.
- Setup reminders: a nudge if something is left to set up (your business, a plan, Instagram and Facebook, or the setup questions), so your posts can start.
- Tips and results: your first week's numbers, a post doing really well, a nudge if posting is still paused, and the odd note about your plan.
- Product news: new channels and features. A few times a year.
Changes save as soon as you flip a switch.
If you switch off Posts to approve, you won't get the email with the link to approve your week, or the reminders before a draft's time. Check Posts in the app instead, or turn on auto-publish. See Can Scala post without my approval?
Emails that always come
Account and billing emails always come, since they're about your plan and your accounts. For example, a payment that didn't go through or a confirmation that you cancelled.
Unsubscribing from an email
Each optional email has an unsubscribe link at the bottom. It switches off that kind of email, the same as the switch in Account.
Not getting our emails?
- Check your spam or junk folder, and mark our email as not spam.
- Check the switches under Email me about.
- Make sure the email in Account, under Profile, is the one you check.
Still nothing? Write to us at hello@getscala.co or use the contact page.