How do I delete my account?
Open Account, scroll to Delete account and tap Delete account. Type your email to confirm, then tap Delete everything. This happens straight away and can't be undone.
Delete your account
- Open Account.
- Scroll to Delete account and tap Delete account.
- Read what will happen, then type your account's email in the box.
- Tap Delete everything. Or tap Keep my account to stop.
What deleting does
- Cancels your plan straight away. You won't be charged again.
- Removes Scala's access to your Instagram and Facebook, and to X if you connected it.
- Deletes your business, posts, photos, logo and results.
- Signs you out everywhere.
Your data and images are deleted within 30 days.
Posts already on Instagram, Facebook or X stay there. Delete them in those apps if you want them gone.
Want a refund first?
Deleting your account cancels your plan. If you paid in the last 14 days and want a refund, ask for it before you delete. See How do I cancel?
Not sure?
If you only want to stop for a while, pause posting or cancel your plan instead. Cancelling keeps your posts and brand profile for 30 days in case you come back.
Can't sign in?
Email hello@getscala.co from your account's email address with the subject "Delete my data". We'll delete it for you and confirm by email.
Our data deletion page has more detail, including how to remove only your Facebook, Instagram or X data.