What file formats can I import contacts from?
You can upload a CSV file or an Excel (.xlsx) file, or type and paste addresses. A column of email addresses is all you need. Names and tags are optional.
Upload a file
- Open Email, then See contacts (or Add your customers).
- Tap Add contacts.
- Choose Upload a file, then Choose a file, or drop it onto the box.
Files Scala can read:
- CSV (.csv), and plain text (.txt)
- Excel (.xlsx)
An older Excel file (.xls) won't work. Open it in Excel or Google Sheets, save it as .xlsx or CSV, and upload that.
Each file can be up to 10 MB and Scala reads up to 10,000 rows. Bigger list? Split it and import the rest as a second file.
From Shopify, Square, Mailchimp or a spreadsheet: export your customers as CSV and upload it here.
Type or paste
Choose Type or paste and enter addresses one per line, or separated by commas or spaces. This is best for a few addresses at a time.
Match your columns
After you upload, Scala shows What's in each column? For each column, choose:
- First name
- Last name
- Tags
- Don't import
Untick First row is column names if your file starts straight with data. For tags, separate several in one cell with commas, semicolons or a vertical bar.
Check and import
The last step shows how many contacts are Ready to add, how many are Repeated in the file, and how many Can't be used (with the row and the reason).
- Tick the box to confirm these people agreed to hear from your business, for example as customers or by signing up.
- Tap Import, followed by the number of contacts.
Contacts already on your list aren't added twice. Their names and tags are updated, and anyone who unsubscribed stays unsubscribed.