How many contacts and emails does my plan include?
Each plan keeps a set number of contacts and sends a set number of emails each month. You can see both on the Email screen and on Plan & billing.
Limits by plan
- Starter: 500 contacts, 1,500 emails a month.
- Growth: 2,500 contacts, 7,500 emails a month.
- Scale: 10,000 contacts, 30,000 emails a month.
One email to one person counts as one. For example, an email to 400 subscribers uses 400 of your monthly emails. The count starts again at the beginning of each calendar month.
Contacts
Every contact on your list counts, whatever its status. The Contacts screen shows how many you have out of your plan's total, and how many are subscribed.
If an import would go over your limit, Scala tells you how much room you have left. Contacts already on your list don't count twice. To make room, remove contacts you no longer need: tap the bin beside a contact and confirm with Remove. Or move to a bigger plan.
Emails each month
The Email screen shows Emails sent this month out of your plan's total. If approving an email would take you past it, Scala says how many people it would go to and how many emails you have left, and suggests a bigger plan.
Your first week of sending
New senders have to earn inboxes' trust. In your first week, starting from your first send, Scala sends up to 100 emails a day. If an email goes to more people than that, the rest go out over the next few days. The Email screen shows this while it applies.