Reconnect or disconnect a channel
To refresh access, open the channel from Channels and tap Reconnect. To stop Scala posting there, tap Disconnect and confirm. Your posts and results stay either way.
When to reconnect
Sometimes a login stops working and Scala can no longer post for you. When that happens, Scala shows:
- "Access expired. Reconnect to keep posting." on Channels.
- A Reconnect button on a post that couldn't go out.
- An email, if Alerts is on in Account.
Reconnect
- Open Channels and tap the channel.
- Tap Reconnect.
- Log in again and approve every permission. For Instagram and Facebook, tick the same Page and Instagram account.
Posts that failed while access was lost can be sent again with Try again on the post. See Why didn't my post go out?
Disconnect
- Open Channels and tap the channel.
- Tap Disconnect, then Disconnect again to confirm.
What happens:
- Instagram and Facebook: Scala stops posting to Instagram and Facebook, cancels scheduled posts and removes its access on Meta. Because Meta is required, nothing goes to X either.
- X: Scala stops posting to X and removes its access there. Your posts still go to Instagram and Facebook, and what went out on X stays.
Your posts and results stay in Scala, and you can reconnect any time.
Removing Scala from Meta or X directly
You can also remove Scala from Facebook (Settings and privacy, then Settings, then Business integrations) or from X (Settings and privacy, then Security and account access, then Apps and sessions, then Connected apps). Scala then has no access there. Read more on our data deletion page.